Carriers/Service Providers
First Line of Support
ValuLink will gladly assist customers who are experiencing service affecting issues. However, it is essential that someone at the location experiencing the problem first calls to open a trouble ticket. We can be most helpful when we call to follow-up on a ticket that is already open.
| A+ Conferencing | 888-239-3969 |
| ACC Business | 800-456-6000 |
| Access One | 800-804-8333 |
| AT&T | 800-288-2020 |
| AT&T (legacy AT&T) | 877-325-0445 |
| AT&T Repair Service (Mid-West) | 888-611-2344 |
| AT&T Wireless (business) | 800-222-0400 |
| CBeyond | 866-424-5100 |
| Covad | 888-642-6823 |
| ECI (Ernest Communications) | 800-456-8353 |
| Embarq | 800-786-6272 |
| FairPoint | 888 426-8711 |
| GroveLine | 800-552-2030 |
| Insight Business Broadband | 502-357-4400 |
| Integra Telecom (legacy states) | 866-451-4683 |
| Integra Telecom (formerly Eschelon) | 866-372-4356 |
| ITC Deltacom | 800-239-3000 |
| McLeodUSA | 800-593-1177 |
| Megapath | 877-634-2728 |
| Navigator | 800-465-9400 |
| New Edge Networks | 866-636-4357 |
| nGenX | 888-696-4369 |
| Norlight (formerly Cinergy Comm.) | 800-599-1000 |
| NuVox Communications | 800-800-9681 |
| Nuvio | 866-482-2173 |
| One Communications | 888-832-5801 |
| Paetec (legacy states) | 877-340-2600 |
| Paetec (former US LEC) | 800-978-7532 Option 5 |
| PowerNet Global | 800-860-9495 |
| Qwest local services | 800-603-6000 |
| T-Mobile wireless | 866-555-5555 |
| Thinking Phones | 617-453-2052 |
| Time Warner Telecom (legacy states) | 800-829-0420 |
| Time Warner Telecom (former Xspedius) | 800-937-7473 |
| Singlepipe | 859-721-4200 |
| Sprint wireless (business) | 800-927-2199 |
| Verizon | 800-265-2316 |
| XO | 800-421-3872 |
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